Milwaukee County Veterans Treatment Court Case Manager

JusticePoint is looking for an individual to serve the needs of Veterans involved in the criminal justice system. As a Veterans Treatment Court Case Manager, you will play a critical role in providing comprehensive support to individuals involved in the Veterans Treatment Court. The VTC CM will hold clients accountable and help ensure court appearances are made and that the client remains arrest-free during their time in the Veteran’s Treatment Court.  The VTC Case Manager will also be responsible for making referrals to services within the community that can assist the client in meeting their individual goals, as well as meeting the conditions of their agreement with the Courts. Clients in the Veterans Treatment Court are US Military Veterans who have committed a criminal offense. Many Veterans eligible for VTC are experiencing mental illness and/or substance use disorders, so it is important that the VTC Case Manager is empathetic and compassionate. The VTC CM should have knowledge of the criminal justice system and act as a neutral party between the client, the District Attorney’s Office, and defense attorneys.

Responsibilities for this role will include managing a caseload of up to 35 participants; referring to & having knowledge of available community resources; attending court staffing to provide VTC Team with up-to-date information regarding client, and ensuring the client attends all court appearances. Case managers will also be expected to provide accurate written reports to the court, enter and maintain case information in the electronic database, and perform other duties as assigned.



  • Proficient in Microsoft Office (including Outlook, Word, and Excel)
  • Ability to communicate professionally & accurately, both orally and written
  • Organized, attentive to detail, ability to multi-task, work independently
  • Ability to work well with individuals from diverse economic, racial, and ethnic backgrounds and LGBTQIA+ identities
  • Previous experience working with criminal justice-involved clients preferred
  • Veterans strongly encouraged to apply



  • Bachelor’s degree in Criminal Justice, Social Work, Psychology, or related Human Services field
  • Valid driver’s license and automobile with insurance
  • Pass a pre-employment background check
  • Ascribe to & champion The Difference Principles


Until Filled
Milwaukee, WI
Full-time; salary with benefits; M-F 8a-4:30p