Milwaukee Municipal Court Alternatives Case Manager

Court Alternatives Case Managers advocate for the use of less costly and more effective alternative dispositions than payment of fines or jail time for individuals convicted of municipal ordinance violations. The Case Manager helps an economically, racially, and ethnically diverse population navigate the criminal justice system. They work closely with justice system programs to assure continuity of care and avoid duplication of services. Case Managers need to be critical thinkers who are open minded, flexible, and organized. The Case Manager should have some knowledge of the criminal justice system and available community resources.


Court Alternatives Case Managers are responsible for managing referrals for defendants in need of community-based treatment planning. Determining need based on assessment of social, clinical, and criminal life situations. Assessing for indigence and ability to pay legal fines. Developing community-based treatment and supervision plans. Referring and collaborating with community providers. Providing ongoing case management, court report writing, and maintaining accurate files in the electronic database.


  • Working knowledge of Microsoft Office (including Outlook, Word, Excel)
  • Ability to communicate professionally and accurately in both oral and written communication
  • Organized, attentive to detail, ability to multi-task, work independently
  • Ability to work well with individuals from diverse economic, racial, and ethnic backgrounds
  • Fluency in Spanish, spoken and written preferred but not required
  • Previous experience or internship in a related field preferred


  • Bachelor’s degree in Criminal Justice, Social Work, Psychology, or related human services field
  • Pass a pre-employment background check conducted by the Milwaukee Municipal Court & the Milwaukee County Sheriff’s Department
  • Valid driver’s license and automobile with insurance
  • Ascribe to and champion The Difference Principles
Until filled
Case Management
Milwaukee, WI
Full-time; Monday-Friday 7:30AM-4:00PM