Program Coordinator

The Diversion Program Coordinator is responsible for the day-to-day operation and coordination of the Vilas County and Oneida County Diversion program. This is a newly funded program in Vilas and Oneida Counties under the Wisconsin Treatment Alternatives and Diversion funding. This position includes the planning, implementing, and operating of a new diversion program, which involves drafting policy and procedures, hiring and supervising case managers, with the Criminal Justice Coordinating Councils and JusticePoint administration. This position also involves the case management and supervision of diversion participants, including assisting participants in navigating the criminal justice system and local treatment providers, holding the participants accountable, utilizing behavioral-change tools, and assisting them to reduce their likelihood of recidivism. Participants in a recovery court program experience substance abuse and/or co-occurring mental health disorders; they require services from an individual who is both empathetic and compassionate.

The Coordinator will track and manage program referrals; provide ongoing assessment, treatment planning, case management, and crisis intervention; apply and enforce recovery court policies and procedures; communicate regularly with participants, their employers, families, the courts, and treatment providers; refer to & have knowledge of available community resources; document and record all participant and program outcomes, case notes, and status updates; enter and maintain case information in the electronic database; and other duties as assigned.


  • Working knowledge of Microsoft Office (including Outlook, Word, and Excel)
  • Ability to communicate professionally & accurately, both orally and written
  • Organized, attentive to detail, ability to multi-task, work independently
  • Demonstrated ability to work well with individuals from diverse economic, racial, and ethnic backgrounds
  • Previous supervisory experience preferred
  • Previous experience working with criminal justice-involved clients preferred


  • Bachelor’s degree in Criminal Justice, Social Work, Psychology, or related Human Services field
  • Valid driver’s license and automobile with insurance
  • Pass a pre-employment background check
  • Ascribe to & champion The Difference Principles
Until filled
Eagle River, Vilas County & Rhinelander, Oneida County
Full-time, salary w/benefits