The Support Assistant is an essential role that serves as the first point of contact for work orders received from the Wisconsin Department of Corrections. This position will work with Installers, clients, and probation agents to ensure work orders are being fulfilled within the required timeframe. Upon receipt of the work orders, this position is responsible for assigning the order to an Installer based on their geographic location and timeframe. This position works closely with Installers across the state by assisting with basic troubleshooting of various electronic monitoring devices and with any service-related questions. The Support Assistant will occasionally handle installations and other maintenance-related requests with clients.
The Difference Principle Inc.
205 West Highland Avenue, Suite 509
Milwaukee, WI 53203