Intensive Support Services (ISS) provides assessment, care coordination, skill development, mentoring, individual and family counseling, and substance recovery services to Sawyer County youth and their families. The Therapist/Program Director is responsible for the program’s clinical and administrative leadership. This role involves direct therapeutic services for youth and families, program oversight, and collaboration with community partners to implement diversion strategies effectively. The position ensures quality assurance, compliance with contractual guidelines, and the provision of trauma-informed, person-centered care.

Responsibilities: 

• Provide oversight of program operations and supervision of staff, including managing and approving time cards, expense reports, performance evaluation, and corrective action, as needed
• Serve as the main point of contact with Sawyer County Social Services and other partners
• Ensure timely and accurate completion of program documentation and reports
• Work in conjunction with HR to recruit, screen, interview, and hire new program staff
• Provide clinical supervision, guidance, and training to program staff
• Ensure all staff licensures, certifications, and caregiver background checks are up to date, provided to the contracting entity, and filed appropriately in conjunction with the HR department
• Develop, maintain, and update program policies and procedures
• Create and maintain a quality assurance process that monitors the quality-of-service provision, appropriate case documentation, and participant satisfaction
• Provide individual and/or group psychotherapy, psychoeducation, and crisis intervention to youth and families.
• Conduct and oversee clinical assessments, bio-psycho-social intakes, and develop and review individualized treatment plans
• Collaborate with families, schools, and other stakeholders to support youth in achieving treatment goals
• Conduct individual supervision meetings as needed and facilitate regular team meetings
• Provide support and coaching to staff in sustaining positive relationships with youth, de-escalation, and problem-solving
• Ensure the implementation of trauma-informed and culturally responsive interventions
• Ensure timely documentation, service plans, clinical documents, and all other required forms
• Evaluate outcomes based on program performance indicators
• Collaborate with administration on budget creation and monitoring
• Participate in all mandatory meetings held by County partners and The Difference Principle

Competencies and Skills:

• Leadership skills and ability to coach and train staff, build and maintain morale amongst team members, promote strong teamwork, and develop positive working relationships
• Demonstrated ability to lead by example and support staff to provide an inclusive environment for individuals from all economic, ethnic, racial, and LGBTQIA+ identities
• Experience assessing and providing services to individuals with mental health and substance use and knowledge of treatment resources
• Excellent oral and written communication skills
• High level of skill in organization, attention to detail, accuracy, and the ability to handle multiple tasks at one time
• Demonstrated knowledge of and ability to coach staff in strengths-based, Trauma-Informed Care, Motivational Interviewing, and harm-reduction approaches
• Working knowledge of Microsoft Office (including Outlook, Word, and Excel)

Qualifications:

• Minimum of a master’s degree from an accredited school in Social Work, Counseling, or a related field
• State of Wisconsin Licensed Clinical Social Worker (LCSW) OR State of Wisconsin Licensed Professional Counselor (LPC) OR State of Wisconsin Licensed Marriage and Family Therapist (LMFT)
• Minimum of two (2) years of experience providing services to individuals with significant mental health, substance abuse, or co-occurring needs
• Knowledge of applicable social service and community service providers in Sawyer County, preferred
• Excellent assessment skills & oral and written communication skills
• Proficient in Microsoft Office (including Outlook, Word, and Excel), web-enabled databases, and computer file systems
• Pre-employment background check
• Valid driver’s license and automobile with insurance
• Ascribe to & champion The Difference Principles

SIRONA RECOVERY IS AN EQUAL OPPORTUNITY EMPLOYER