The role of the Case Manager is to serve the needs of individuals involved in the legal system and assist them in navigating the criminal justice system. Case Managers hold clients accountable and help ensure court appearances are made and that the client remain arrest-free during the supervision period.  They are responsible for making referrals to services within the community that can assist the client in meeting their individual goals. Clients often experience mental health and/or substance use disorders and require a Case Manager who is both empathetic and compassionate. The Case Manager should have knowledge of the criminal justice system and act as a neutral party between the client, the District Attorney’s Office, and defense attorneys.

Case Managers will maintain a caseload of at least 30 participants. This position will refer to & have knowledge of available community resources, help ensure the client attends all court appearances, and is on track to complete the conditions of their agreement.  Case Managers will also provide accurate written reports to the court, enter and maintain case information in the electronic database, and will perform other duties as assigned.

Intensive Support Services (ISS) provides assessment, care coordination, skill development, mentoring, individual and family counseling, and substance recovery services to Sawyer County youth and their families. As an integral part of the ISS team, the therapist provides psychotherapy, psychoeducation, and supportive collateral services to participants in the ISS program. These services will take place in the office, in the community, and/or in clients’ homes (virtually or in person). Efforts are made to match client needs with the ISS therapist’s areas of expertise.

The 2nd Shift Jail Screening Specialist (12pm-10pm) is responsible for conducting interviews and assessments of inmates in the Ramsey County Adult Detention Center. The Jail Screening Specialist provides a detailed and objective report to the Court, Prosecution, and Defense. This includes the defendant’s assessed risk level and recommendations related to release conditions. The Jail Screening Specialist may assist in the process of releasing individuals from custody to pretrial supervision and in providing a more in-depth assessment to identify individuals who may be eligible for a Diversion agreement. Staff will also assist with Release Preparation and will be granted Delegated Release Authority.

1st Shift Jail Screening Specialist (8am-6pm) is responsible for conducting interviews and assessments of inmates in the Ramsey County Adult Detention Center. The Jail Screening Specialist provides a detailed and objective report to the Court, Prosecution, and Defense. This includes the defendant’s assessed risk level and recommendations related to release conditions. The Jail Screening Specialist may assist in the process of releasing individuals from custody to pretrial supervision and in providing a more in-depth assessment to identify individuals who may be eligible for a Diversion agreement. Staff will also assist with Release Preparation and will be granted Delegated Release Authority.

Intensive Support Services (ISS) provides assessment, care coordination, skill development, mentoring, individual and family counseling, and substance recovery services to Sawyer County youth and their families. The Therapist/Program Director is responsible for the program’s clinical and administrative leadership. This role involves direct therapeutic services for youth and families, program oversight, and collaboration with community partners to implement diversion strategies effectively. The position ensures quality assurance, compliance with contractual guidelines, and the provision of trauma-informed, person-centered care.

Intensive Support Services (ISS) provides assessment, care coordination, skill development, mentoring, individual and family counseling, and substance recovery services to Sawyer County youth and their families. The Therapist/Program Director is responsible for the program’s clinical and administrative leadership. This role involves direct therapeutic services for youth and families, program oversight, and collaboration with community partners to implement diversion strategies effectively. The position ensures quality assurance, compliance with contractual guidelines, and the provision of trauma-informed, person-centered care.

Comprehensive Community Services (CCS) is a recovery-focused, rehabilitative, and integrated behavioral health program for youth & adults with severe mental illness and/or substance use disorders. The program is person-centered and uses client/family-directed service plans to describe the individualized services that will support the client in achieving their recovery goals.

As an integral part of the CCS team, the CCS therapist provides psychotherapy, psychoeducation, and supportive collateral services to participants in the CCS program. These services will take place in the office, in the community, and/or in clients’ homes. The CCS therapist would be responsible for assessing the therapeutic needs of clients and completing formal assessments, developing, implementing, evaluating, and reviewing client treatment plans, and counseling clients in accordance with their treatment plans.

The Prevention Specialist is responsible for promoting substance use awareness, education, and access to recovery resources that support the well-being of individuals and families in Dodge County.  This role focuses on engaging with the community, providing education on available services, and fostering connections to promote healthier lifestyles. The Prevention Specialist collaborates with local organizations, schools, and community groups to increase awareness of services, facilitate educational presentations, and promote access to support. Additionally, The Prevention Specialist will assist in developing outreach materials, coordinating events, and ensuring that information about available services is widely accessible. Key areas of focus for this role include building strong community relationships, delivering educational resources, and helping individuals connect with appropriate support services to improve overall health and well-being.

 The Vilas County Diversion Program is a voluntary alternative to criminal prosecution for eligible participants. Case managers provide referral screening, assessment, and wrap around case management for individuals involved in the program. This includes conducting risk and needs assessments, writing case plans, and working through behavior modification strategies with cognitive behavioral interventions. This position is critical in assisting clients as they navigate this process.  The Diversion Case Manager will serve primarily Vilas County, with the occasional crossover for coverage in the Oneida County Diversion program and weekly visits to Lac du Flambeau for case management meetings.

NO EXPERIENCE OR DEGREE REQUIRED!

Electronic Monitoring Installers/Specialists are responsible for installing, retrieving, and basic troubleshooting various electronic monitoring devices (GPS, Remote Breath, & Continuous Alcohol Monitoring) within 24 hours of request for service.  Installers will receive notification of the service request, secure the necessary devices/equipment, and meet clients at community locations and client homes. This position requires significant driving as you will be traveling to various work sites within your assigned area so you must have a valid license and auto insurance. Mileage reimbursement is available. This opportunity is ideal for college students, parents with kids in school, retirees, and/or someone looking for experience in the criminal justice field.

The Recovery Support Coordination program uses a strengths-based approach to help clients develop a recovery plan of care. The Recovery Support Coordinator (RSC) assists clients to establish their own path to recovery, address barriers, and meet their individualized goals. They provide support and coordinate services to address a client’s unique needs related to mental health and substance use. The RSC develops collaborative relationships with community service providers to support the client and meets with the client at the client’s location of choice (including the client’s home, the RSC office, and other community locations). This position will require frequent travel and driving throughout Milwaukee County—including transporting clients.