The Support Assistant is a key contributor to maintaining our partnership with the Wisconsin Department of Corrections and providing support to JusticePoint installers across the state. The Support Assistant will play a critical role in managing and processing work orders from the Wisconsin Department of Corrections for electronic monitoring services. This position is responsible for ensuring work orders are accurately assigned to installers based on geographical location and availability. This role directly impacts the success of our program by helping facilitate smooth operations in support of individuals on probation, parole, or extended supervision.

This position requires a deep understanding of technology coupled with the ability to assist remote staff with efficient support. The ideal candidate will have excellent communication skills, a problem-solving mindset for resolving technical issues, the ability to work independently, and a high level of adaptability in a fast-paced, evolving environment.

Electronic Monitoring Installers/Specialists are responsible for installing, retrieving, and basic troubleshooting of various electronic monitoring devices (GPS, Remote Breath, Home Curfew, and Continuous Alcohol Monitoring equipment) within 24 hours of request for service.  Installers will receive the electronic service request, obtain the appropriate equipment, and meet clients at community locations and / or the client’s residence.  This position requires significant driving as you will be traveling to various work sites within your assigned area.  A valid license, reliable transportation, and auto insurance is a must.  A company vehicle will be provided upon successful completion of the 90-day probationary period, subject to estimated annual mileage and a satisfactory driving record. Mileage reimbursement is available for those who do not quality for the company vehicle.  This position is ideal for college students, parents with kids in school, retirees, and/or someone looking for experience in the criminal justice field.

This position will be required to pass a background check to become and remain employed under this project and will be required to always have a dependable vehicle and valid insurance while employed by JusticePoint in this position.  This position will require driving.

The Opioid Treatment Center is a recovery-focused, person-centered program for adults with opioid and/or stimulant use disorders. This program provides people with case management and treatment options to guide them toward achieving their recovery goals. This position is responsible for conducting psychosocial assessments, making treatment recommendations, and helping consumers understand, navigate, and grow through the OTC program.

The Recovery Support Specialist/CCS Service Facilitator will maintain a caseload of ongoing clients for which they provide services using the Recovery Support Coordination and Comprehensive Community Services models of case management.  RSC/CCS is a strengths-based case management model that provides the framework for an individualized plan of care to be developed with each participant. The purpose of case management is to assist clients in establishing their own path to recovery and ensure the client’s well-being beyond the provision of formal services. The RSS/Service Facilitator will assess, refer, and coordinate service planning and delivery, as well as help the client to access services. This position is based in Dodge County and requires the ability to travel and meet clients in the community.

The Recovery Support Coordination program uses a strengths-based approach to help clients develop a recovery plan of care. The Recovery Support Coordinator (RSC) assists clients to establish their own path to recovery, address barriers, and meet their individualized goals. They provide support and coordinate services to address a client’s unique needs related to mental health and substance use. The RSC develops collaborative relationships with community service providers to support the client and meets with the client at the client’s location of choice (including the client’s home, the RSC office, and other community locations). This position will require frequent travel and driving throughout Milwaukee County—including transporting clients.

Community Services (CCS) is a voluntary program designed to provide in-home mental health support and services to participants who have mental health and/or substance abuse diagnoses. CCS helps individuals live their best lives by providing client-centered and selected services tailored to their unique needs, including case management, therapy, mentoring, and other services as needed to meet self-identified goals.

The CCS Service Facilitator is responsible for community-based support for the mental health and behavioral needs of adult participants. They connect participants to community resources, provide client-centered services, and use a strengths-based approach to healing.

Intensive Support Services (ISS) provides mentoring, individual skill development, and support and resources to Sheboygan County youth and their families. The ISS Youth Counselor meets with youth and families to work towards their goals and fulfilling their court ordered obligations. This program can also include electronic monitoring, as directed by Sheboygan County, enabling youth to safely remain in the community. This position meets with clients Monday through Friday, primarily in the community, assisting with transportation, as needed.

Comprehensive Community Services (CCS) is a recovery-focused, rehabilitative, and integrated behavioral health program for youth & adults with severe mental illness and/or substance use disorders. The program is person-centered and uses client/family-directed service plans to describe the individualized services that will support the client in achieving their recovery goals.

As an integral part of the CCS team, the CCS therapist provides psychotherapy, psychoeducation, and supportive collateral services to participants in the CCS program. These services will take place in the office, in the community, and/or in clients’ homes. The CCS therapist would be responsible for assessing the therapeutic needs of clients and completing formal assessments, developing, implementing, evaluating, and reviewing client treatment plans, and counseling clients in accordance with their treatment plans.

The Prevention Specialist is responsible for promoting substance use awareness, education, and access to recovery resources that support the well-being of individuals and families in Dodge County.  This role focuses on engaging with the community, providing education on available services, and fostering connections to promote healthier lifestyles. The Prevention Specialist collaborates with local organizations, schools, and community groups to increase awareness of services, facilitate educational presentations, and promote access to support. Additionally, The Prevention Specialist will assist in developing outreach materials, coordinating events, and ensuring that information about available services is widely accessible. Key areas of focus for this role include building strong community relationships, delivering educational resources, and helping individuals connect with appropriate support services to improve overall health and well-being.

NO EXPERIENCE OR DEGREE REQUIRED!

Electronic Monitoring Installers/Specialists are responsible for installing, retrieving, and basic troubleshooting various electronic monitoring devices (GPS, Remote Breath, & Continuous Alcohol Monitoring) within 24 hours of request for service.  Installers will receive notification of the service request, secure the necessary devices/equipment, and meet clients at community locations and client homes. This position requires significant driving as you will be traveling to various work sites within your assigned area so you must have a valid license and auto insurance. Mileage reimbursement is available. This opportunity is ideal for college students, parents with kids in school, retirees, and/or someone looking for experience in the criminal justice field.